Nine Steps for an Effective Change Managment Process
May 27, 2008 · Filed Under BI, Project Management
Once a business intelligence system goes “live” and into production, a change management process is an essential tool for keeping production servers humming, the jobs running and the business users happy. A balance must be struck between being strict enough to maintain control and accountability, but agile enough that changes can be made quickly for the business. Here are the nine steps for an effective change management process:
- Change Request
- Change Approval
- Planning - includes the evaluation of any risks and a back-out plan
- Testing - simulation in a lab or on a non-production system
- Scheduling - can the change fit into the regular maintenance window?
- Communication - all affected groups need to be notified
- Implementation - actually making the change
- Documentation
- Follow Up - closing the loop with all involved parties
As business intelligence and data warehouse applications move into more mission-critical, operational roles in the enterprise, change management is an essential consideration.
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